Work Experience

As a Mentoring Assistant and Teaching Support Mentor at the University of East London, I have been actively supporting academic sessions by collaborating with professors and providing guidance to students. My role involves facilitating productive learning environments and contributing to session planning, ensuring that both students and faculty achieve their objectives effectively.

In addition, I am the Founder of Yadus Corporation, a venture dedicated to creating innovative tech solutions to address real-world challenges. I lead the development and deployment of products with a focus on scalability, usability, and impact, which has allowed me to enhance my technical and managerial skills.

My role as a Customer Service Representative at Sainsbury’s has honed my operational and customer service expertise. I manage tills and self-checkout areas with precision, ensuring financial accuracy and adhering to compliance standards. By streamlining refund and exchange procedures, I achieved a 25% reduction in processing time, while also improving customer satisfaction rates by 15% through proactive service enhancements.